All returns and exchanges must be made within 30 days of the shipping date. If it has been more than 30 days since your purchase, please email firstname.lastname@example.org
We accept returns on the following items:
*Please note: We ship vinyl using Frustration Free mailers that have adequate room on each side of the package to prevent dings or seam splits. Unfortunately, these dings can still occur during shipping, especially with USPS Media Mail (free shipping).
For all returns/exchanges, please send the item to this address:
PO Box 8554
Omaha, NE 68108
Include a note with:
United States: $4 per shirt, CD, or LP (for Media Mail shipping) and $7 per hoodie
Canada: $14 per shirt or CD CD and $17 per hoodie or LP
Rest of World: $14 per shirt or CD and $23 per hoodie or LP
We will credit your original method of payment less shipping charges. Please note: if we shipped you the wrong item, we will cover the shipping.
We cannot accept refunds/exchanges on digital downloads or gift certificates. All sales final.
Please note that Saddle Creek is not responsible for VAT, or any charges related to customs.