Return/Exchange Policy

All returns and exchanges must be made with in 30 days of the shipping date.

RETURNS

Saddle Creek accepts returns on the following items:

  • damaged CD's, LP's, and shirts
  • unopened CD's and LP's
  • unworn and unwashed shirts
    • shirts must be able to be resold. We cannot accept shirts that have a stench or any other condition that would deem the shirt unsaleable.

For returns, return the item to this address:

Saddle Creek
Attn: Returns
PO BOX 8554
Omaha, NE 68108

Please include the following:

  • your name and order number
  • a note telling us why you are returning the item

We will credit your original method of payment less shipping charges.

EXCHANGES

You may exchange CD's, LP's, or Shirts as long as they are in new unused, unwashed, and re-sellable condition (if your item reeks of cigarettes, we can't take it back. Would you like to receive a "new" shirt that smells like smoke?) Please note: open, defective cds can only be exchanged for the same title .

For exchanges, return the item to this address:

Saddle Creek
Attn: Exchanges
PO BOX 8554
Omaha, NE 68108

Please include the following:

  • your name and order number
  • your return address
  • a note telling us what you would like in exchange.
    • be sure to include all applicable information. (product code, size, color, CD/LP, etc)
  • money (in US currency) for the return shipping contingent on where you live. rates are as follows:
    • United States: $3 per shirt or CD, $6 per hoodie or LP
    • Canada: $8 per shirt, $7 per CD, $17 per hoodie or LP
    • Rest of World: $12 per shirt, $9 per CD, $11 per hoodie or LP

note: if we shipped you the wrong shirt or wrong size, we will cover the shipping.

Contact us with any questions